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| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem. |
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RECOMMENDED DOWNLOADS IN THIS CATEGORY
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| » DataHouse
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| Share contact information between all DataHouse users, maintain several customer sites for one company. Changes that affect several contacts are made only once not for each person. Manage your company`s various sites, maintain employee information, keep c ... |
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| 2370KB |Shareware |Windows 95/98/ME/NT/2000/XP | Downloads: 71 |
| Date added: Feb 10, 2006 |
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| » MacClassic version of 7Contact has been discontinued
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| Customer relations management for small business. Easy to use, schedule follow up appointments, tasks, call reports, mail merge and letter writing, mailing labels. Upgradable. [Win/Mac] 7Contact is a sub-set of 7Office, a comprehensive enterprise sales cy ... |
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| 11876KB |Shareware |Mac OS | Downloads: 51 |
| Date added: Feb 10, 2006 |
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| » Terrasoft CRM
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| Terrasoft CRM is developed for small and mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and and easy-to-implement. It conta ... |
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| 10137KB |Demo |Windows 98/ME/NT/2000/XP/2003 | Downloads: 58 |
| Date added: Feb 10, 2006 |
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| » ContactSoft InfoTracer
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| ContactSoft InfoTracer gives you and your team an easy-to-use yet powerful way to get your world in order. It integrates several related areas normally spread on different software and databases. So, it manages your Information, Knowledge, Documents, Cont ... |
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| 20936KB |Shareware |Windows 95/98/ME/NT/2000 | Downloads: 93 |
| Date added: Feb 10, 2006 |
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| » FormoEd
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| Simplifies and speeds up the process of filling out the forms, containing repetitive elements. Allows to fill out the entire form with few mouse clicks. Supports practically any type of electronic forms, including browsers, email clients and office applic ... |
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| 4069KB |Shareware |Windows 95/98/NT/2000/XP | Downloads: 72 |
| Date added: Feb 10, 2006 |
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| » AZZ Cardfile
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| Use it to manage phone numbers and addresses, or as a small database for references, notes, or recipes, complete with rich-text format support (can hold pictures and other objects). Its data files are compressed, encrypted, and password-protected. You can ... |
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| 1253KB |Shareware |Windows 95/98/ME/NT/2000/XP | Downloads: 84 |
| Date added: Feb 10, 2006 |
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| » First Name Almanac
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| Ken Kirkpatrick Software, the largest publisher of personalization software, has announced the latest release of First Name Almanac, a Windows program that lets your computer create suitable-for-framing printouts about the meaning of any name.Using your c ... |
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| 10861KB |Shareware |Windows ME/NT/XP | Downloads: 72 |
| Date added: Feb 10, 2006 |
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| » LogIt
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| Keep track of who you contact, and when you did it!. LogIt is the perfect tool for individuals and small businesses to maintain address books containing a full range of information. With LogIt you can track every contact you make with the people in your l ... |
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| 1343KB |Shareware |Windows 98/ME/2000/XP | Downloads: 68 |
| Date added: Feb 10, 2006 |
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| » Car Sales Organizer Deluxe
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| Car Sales Organizer Deluxe is a Windows software for car dealers, car salespeople. Software helps car dealers to organize, catalog, and manage all car and customer related information. You can quickly access to your auto customer details, easily keep cont ... |
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| 7500KB |Shareware |Windows 95/98/ME/NT/2000/XP/2003 | Downloads: 63 |
| Date added: Feb 10, 2006 |
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| » Manage Your Contacts
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| Manage Your Contacts is a tried and true (award-winning) program that will help you easily store and manage contact information (names, addresses, phone #`s, etc.). It is so easy to use that you`ll have virtually no learning curve, yet it sports a variety ... |
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| 1673KB |Shareware |Windows 95/98/ME/NT/2000/XP | Downloads: 62 |
| Date added: Feb 10, 2006 |
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| » My-CRM
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| Designed for the small business this level entry CRM software offers contact management,a fully integrated calendar,opportunities,quotations,invoicing with receivables and a project/helpdesk module. Manage your contacts with ms word integration for sendin ... |
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| 28729KB |Commercial |Windows 98/ME/2000/XP | Downloads: 69 |
| Date added: Feb 10, 2006 |
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| » iReferent Light
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| Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in `hot` mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique dat ... |
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| 1534KB |Shareware |Windows 95/98/ME/NT/2000/XP | Downloads: 69 |
| Date added: Feb 10, 2006 |
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| » Ace Contact Manager
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| Use Ace Contact Manager for organizations which need to share contact information while assuring that all users can rapidly access all data at all times. Ace provides secure central location of all data including only one copy of all attachments. Attachme ... |
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| 27832KB |Shareware |Windows 98/ME/NT/2000/XP/2003 | Downloads: 94 |
| Date added: Feb 10, 2006 |
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| » 4Sales CRM
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| 4Sales CRM is developed for small and mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. 4Sales CRM is the affordable, team-based customer management soluti ... |
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| 10137KB |Demo |Windows 98/ME/NT/2000/XP/2003 | Downloads: 91 |
| Date added: Feb 10, 2006 |
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| » Infocus
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| Keep track of all documents and emails you make and store them with your Outlook contacts. With our Contact relation management (crm) tool. This tool is developed by Dynamic Solutions for easy use with Microsoft Outlook 2000/XP. From the developer: `Use I ... |
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| 7352KB |Shareware |Windows 98/ME/NT/2000/XP | Downloads: 69 |
| Date added: Feb 10, 2006 |
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| » Radix
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| Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Radix includes several sophisticated and f ... |
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| 23395KB |Freeware |Windows NT/2000/XP/2003 | Downloads: 65 |
| Date added: Feb 10, 2006 |
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| » DataTrack System
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| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, an ... |
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| 4505KB |Commercial |Windows 98/ME/NT/2000/XP/2003 | Downloads: 64 |
| Date added: Feb 10, 2006 |
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| » IS CRM System
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| IS CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.What you see is what you get.It support ... |
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| 4791KB |Shareware |Windows 95/98/ME/NT/2000/XP/2003 | Downloads: 50 |
| Date added: Feb 10, 2006 |
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| » versaSRS Help Desk
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| versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webp ... |
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| 2100KB |Demo |Windows 2000/XP/2003 | Downloads: 40 |
| Date added: Feb 10, 2006 |
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| » CellLink
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| Connect Microsoft Outlook to your standard cellphone. Receive notifications of your meetings and their location via your cellphone. Receive notifications in the morning of the first meeting of the day. Receive notifications in the evening of the first mee ... |
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| 1066KB |Shareware |Windows 95/98/ME/2000/XP | Downloads: 89 |
| Date added: Feb 10, 2006 |
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